Customer Support Executive (Female Telecaller)
Job Description
We are hiring a female Customer Support Executive to handle telecalling, customer assistance, data correction, and digital record management. The role involves making online phone calls to verify customer records, correcting client details, and updating entries directly into the computer system.
Key Duties and Responsibilities:
- Handle customer care telecalling to provide clear and polite assistance to clients.
- Call existing customers to verify, validate, and correct personal records such as names, addresses, contact details, and account data.
- Perform real-time data entry and data correction on computer systems while handling online calls.
- Conduct basic data mining and database sorting using MS Excel.
- Maintain clean, updated, and accurate customer records in internal databases and spreadsheets.
- Coordinate with administrative/office teams to ensure regular data hygiene and daily call-log completion.
Job Details & Overview
Qualifications & Education
- 12th - Any of Degree - Any of Specialization
Desired Candidate Profile
We are looking for a female candidate with polite verbal communication skills and a good working knowledge of computers. The candidate must be comfortable making telephonic calls for customer data correction while simultaneously handling computer-based data entry and MS Excel tasks.
Work Experience
- 0 to 2 Years (Freshers with good communication and basic computer skills are welcome)
Candidate Profile
- Female candidates required.
- Clear, polite, and effective telephonic calling and customer-handling skills.
- Mandatory basic computer literacy: ability to operate computer systems and perform simultaneous online calling and data input.
- Basic knowledge of MS Excel for data correction and data mining.
- Detail-oriented approach toward accurate spelling, name, and address entries.
Required Skills
Last Updated: 02 Sep 2026
Employer Details
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