Frequently Asked Questions

Have questions about Shaleen Jobs, Candidate Accounts, or Premium Priority Resume services? Find your answers below.

General & Premium FAQs

Everything you need to know about your candidate journey and priority features.

If you have a Premium Account or Priority Resume, your profile gets priority shortlisting when recruiters search for candidates. Your profile is highlighted to employers with top placement in search results, increasing your profile views and job interview chances significantly.

Often there are hundreds of applicants for a single job opening. Free profile applications may get buried down in recruiter lists. Candidates with a Premium Account are featured at the top with a priority badge, dramatically improving visibility and selection rate.

When recruiters search candidate databases, premium accounts appear at the top. Recruiters can view premium candidate profiles seamlessly without additional credits, giving them strong incentive to contact premium applicants first.

When multiple applicants hold a Premium Account, ranking is determined by profile completeness (e.g. 90% vs 75%), recent activity, and resume quality. Keeping your profile fully updated gives you the highest rank.

After expiration, your account reverts to a standard free account. You can renew your Priority Resume plan anytime from your dashboard to restore premium benefits and priority search ranking.

You can upload your resume from the Candidate Dashboard under My Resume, or upload additional documents (ID proof, certificates, experience letters) under My Documents. Supported formats include PDF, DOC, DOCX, JPG, and PNG up to 5 MB.

Navigate to Applied Jobs in your candidate dashboard and click View Timeline Status next to any application to see step-by-step progress (Shortlisted, Sent to Employer, Interview Call, Selection, Offer, Joined).

Still Have Questions?

Our candidate support team is here to assist you anytime.

Contact Support Call Support
© Shaleen Jobs. All rights reserved.