Permanent
Full Time Job
We Are Hiring: Service Advisor – Udaipur (3 Positions)
Are you passionate about automobiles and customer service? Here’s an opportunity to work with a reputed dealership where you will be the key interface between customers and the workshop team.
As a Service Advisor, you will understand customer needs, translate their concerns into accurate repair orders, coordinate with the workshop, ensure timely updates, and deliver an exceptional customer experience.
Key Responsibilities:
• Greet and assist customers at the service workshop
• Open repair orders & review vehicle history
• Provide accurate cost/time estimates
• Coordinate with floor team & quality controllers
• Keep customers informed on job status
• Explain invoices & replaced parts
• Handle payments and clean-car verification
• Ensure smooth vehicle delivery & 100% Next Day Calls
• Drive customer satisfaction (CCCF, F2F interactions)
Skills Required:
• Customer-centric approach
• Good communication (English & local languag
Service
communication
quality
mobile
quality control
automobiles
commu
ITI Diploma
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