Job Details & Overview
Qualifications & Education:
- UG Graduation - Any of Degree - Any of Specialization
Desired Candidate Profile:
Required Skills
● Excellent verbal and written communication skills in English and Hindi.
● Strong listening and understanding ability.
● Good problem-solving and customer-handling skills.
● Ability to remain calm under pressure.
● Working knowledge of Google Sheets, Excel, CRM tools, WhatsApp Business, and call
management systems.
● Good typing speed and documentation discipline.
● Ability to multitask and handle multiple customer conversations.
● Strong follow-up skills.
● Basic sales orientation and persuasion ability.
● Empathy, patience, ownership, and accountability.
Preferred Skills
● Prior experience in customer support, customer experience, telesales, inside sales, D2C,
FMCG, food, delivery, or subscription-based businesses.
● Sales experience will be an added advantage.
● Experience with CRM tools or customer support dashboards.
Eligibility
● Experience Required: 2–3 years
● Education: Graduate and above
● Language: Fluent English and Hindi communication
Required Skills:
- logistics
- communication
- dealing
- commu
- channel
- Customer Support
